Shipping Queries

Domestic Shipping
  1. Standard Post: 5-10 business days on average once dispatched*
  2. Express Post: 2-4 business days to arrive once dispatched. (AusPost is prioritising Express over Parcel Post, but no longer offer guaranteed next business day shipping)
Processing Times
  • Items have a 2-4 business days processing time since some pieces are made to order, please be aware this does not include shipping time. Since all of my items are completely hand made, the processing time is needed to make them durable and well made.

Dispatched Order

Once your package is dispatched, you will receive an email with a tracking number to keep track of your shipment. Please be aware that once the package has left our premises, we are no longer liable for any damages, late shipments, or lost goods caused by the shipping carrier. Refunds or replacements will not be granted on this basis. 

Thank you for choosing Create with Priscilla for your international shipping needs. We strive to provide you with the best service possible and ensure that your order arrives safely and on time. If you have any further questions or need assistance, please don't hesitate to contact our customer support team.